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Frequently Asked Questions

  • General Questions
  • Waxing & Threading
  • Hair care
  • Skin care
  • Spa & Wellness
  • Gift Cards
  • Policies and Payments

We are known for our holistic approach to wellness, offering premium skin, hair, and spa treatments in a serene environment.

We strongly encourage visit through appointment only as our slots are booked mostly. You can book an appointment through our website, by calling us at +31 6 57 87 52 49, through WhatsApp on the same number or by visiting our studio directly.

Yes, we offer customized packages for regular treatments and membership plans for exclusive benefits. Contact us for details.

We use high-quality products, including organic and herbal options for skin and spa treatments.

Yes, most part of our facility is designed to accommodate guests with mobility needs. However, spa services are located on the first floor which is accessible through stairs only. 

Yes, we invite passionate entrepreneurs to join our growing franchise network. Franchisees must have a passion for wellness and meet specific financial and operational criteria. We offer extensive training on operations, service quality, and marketing strategies. We provide ongoing marketing support to help your franchise thrive. Contact us via our website or email at mailto:franchise@akanxa.com for details on the application process.

Theer are ample car parking spots at kostverlorenhof shopping center where you can park your car free of charge for 2 hours using blue card.

 

Yes, we provide professional threading for eyebrows, upper lips, and other facial areas.

We offer full-body waxing, including arms, legs, bikini, and facial waxing, using high-quality wax for a smooth finish.

Yes, we use premium, skin-friendly waxes, including options for sensitive skin.

The duration depends on the area being treated but typically ranges from 15 to 45 minutes.

 Avoid applying lotions or oils before your appointment.

Yes, we provide haircuts, styling, and blow-dry services tailored to your preferences.

We offer nourishing hair spa treatments and deep-conditioning therapies for damaged and brittle hair.

Yes, we use premium, ammonia-free, and safe hair coloring products.

Yes, our services are suitable for all hair types, and we customize treatments accordingly.

Yes, we have packages combining haircuts, treatments, and styling for regular care.

We offer hydrating facials, anti-aging treatments, deep-cleansing facials, and more, customized to your skin type.

Yes, we specialize in treating acne-prone skin with targeted facials and skincare solutions.

Absolutely. We carefully select treatments and products that are gentle on sensitive skin.

Most skin treatments take 60-90 minutes. We'll provide an exact time estimate when you take appointment for an specific service.

Yes, we offer customized pre-bridal skincare packages for glowing, wedding-ready skin.

The HydraFacial is a much-loved rejuvenation treatment, using patented Vortex technology to deliver botanical nutrients directly to the skin. HydraFacials infuse skin with healthy doses of hyaluronic acid, red algae extract, copper, zinc, and magnesium peptides to plump and rejuvenate your appearance, and leave you glowing from the inside out.
HydraFacials are a miracle treatment for common skin concerns such as: acne, hyperpigmentation, fine lines, wrinkles dryness, redness, inflammation, age spots and can even general dullness. If you are looking to replenish the building blocks which lead to long-lasting, healthy-looking skin then a Hydrafacial could be exactly the ticket.

We offer relaxing massages, aromatherapy, herbal treatments, and traditional Indian wellness therapies.

Spa sessions typically range from 60 to 120 minutes, depending on the therapy.

Advance booking is strongly recommended to ensure your preferred time slot.

Absolutely! We can customize packages that combine spa services with skincare or haircare.

No, our spa services are catered for women clients only.

Yes, please inform us about any medical conditions, allergies, or sensitivities to ensure a safe and relaxing experience.

We offer customizable gift cards that can be used for any service or package.

Gift cards are currently available for purchase from our store only. 

Yes, our gift cards are valid for 12 months from the date of purchase.

Yes, the balance can be applied to multiple services until the card’s value is fully used.

Gift cards are non-refundable and cannot be exchanged for cash.

Cancellations must be made at least 24 hours before the scheduled appointment. Late cancellations may incur a fee.

While we strongly recommend booking in advance, we accommodate walk-ins based on availability.

We accept cash, credit/debit cards, and digital payments.